Raymond Magauran

Ophthalmic Plastics and Reconstructive Surgeon

Professional Development

Our Dr. Magauran attended the University of Connecticut Medical School, graduating in 1989. As a Scholars in Surgery recipient, Dr. Magauran was headed for Orthopedics or Trauma Surgery, until he discovered Ophthalmology. With a penchant for physics, ophthalmology combined medicine and physics in incredible ways. He was hooked. After a year at Hartford Hospital and a year as a general practitioner in East Longmeadow at the Medical Care Center, he headed down the road to ophthalmology.

  • MD, University of Connecticut
  • MBA, University of Massachusetts
  • CPE, from the American Association of Physician Leaders
  • Board certified in Ophthalmology
  • Board eligible in Clinical Informatics
  • Fellowship, Ophthalmic Plastics and Reconstructive Surgery, Kresge Eye Institute
  • MedFetch: Literature Service
  • Kerrigan Airviews
  • openEMR: Ophthalmology
  • Three years in Dublin at University College Dublin
  • and four years in a castle with the Benedictines of Glenstal
Dr. Magauran's curriculum vitae.

Early Days: General practice

I get it. I've been a patient too. - RGM

I loved working at the Medical Care Center in East Longmeadow. It was my first job as a doctor, back in 1990. I learned a tremendous amount of medicine and about caring for people. I learned how being a GP is one of the most rewarding yet possibly the hardest job in medicine. I was young and inexperienced. I needed a lot of help from my colleagues to deliver the best care to my patients. Looking back now, from medical school in Connecticut to Florida, New York, Michgan and even Boston, I must say the medical community in western Mass is special - I received help whenever I asked. Believe me, there are parts of this country where this is not true.

Today I strive to be available any time I am needed, by a colleague or patient. If a colleague needs a patient seen today, how could I refuse?

Every patient I operate on knows this too. I walk each patient through the pre-op, surgery and post-op course before their surgery, outlining what to expect (like itching) and what NOT to expect (pain), in as much detail as they desire. When it comes to eyelid surgery, patients do not experience pain, at least no more discomfort than Tylenol can handle. Yet no one really believes me. I know this because my patients tell me after it is all done that they didn't believe their experience would go as planned. I think deep down most of us are afraid of the unknown and many of us believe something bad will happen. After 12,000 eyelid surgeries, I can tell you that this is a very common feeling... It is a real source of anxiety. I think it is human nature to think this way. I get it. I've been a patient too. As a doc, as the surgeon who performs these surgeries, I've seen every outcome. I know how to handle these rarities should they occur.

For those undergoing surgery, the post-op directions will be clear. And you'll know that I am by your side the whole way. I give each patient my cell phone number with explicit instructions: 'This is the emergency line - it rings right here in my pocket. If you think there is a problem, call me, even if it is two in the morning. I want to hear from you. I do not want you to take a pain pill, call anyone else, or go the emergency room until we talk. If you need the emergency room, I'll meet you there!' No kidding. Every patient. And you know my phone rarely rings. My experience is that if patients truly know I'm always available when they need me, they heal faster, with more predictable, superior results. Yesterday one of my patients said I was "old school", and I take that as a compliment. This is the rule, not the exception. It is our standard of care.

The Road to Springfield

The sixties and seventies were a couple of strange decades. Add that to having eleven siblings and you can imagine what wild things happened. Perhaps some of you were there with us for the highs and lows? All the while, there was a strong drive in the Magauran family to become physicians.

    "We used to sew each other up when we needed stiches - with Dad supervising of course. I have to say thank you to all those people, those patients, who allowed us as teenagers to shadow our father as he worked. Really. Thank you. You helped so many of us make the decision to choose medicine." -RGM

Getting twelve children educated was more akin to the Road to Hanna and would require creative and out-of-the-box thinking. For Raymond, this story is more like Kwai Chang Caine's than the Brady Bunch...